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Refund Policy
Cancellation Window
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Cancellations must be made at least 24 hours prior to the scheduled lesson time in order to receive a refund.
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Cancellations made within 24 hours of the scheduled lesson are non-refundable.
Recurring Lessons & Billing
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Swim lessons are arranged on a recurring weekly basis.
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Clients are billed in accordance with this recurring schedule unless proper cancellation notice is submitted 24 hours prior to scheduled lesson.
Illness Exception
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In the event of illness, a full refund will be provided for the canceled lesson, even if the cancellation occurs within the 24-hour window.
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Illness must be communicated prior to the scheduled lesson start time.
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